We have categorized the sending limits into two levels:
Level 1: Customer can send up to $40,000 within 1 year.
Level 2: Customers can send unlimited amount of money after you verify your income by uploading your payslip and bank statement.
A. There are two options to send money:
*For most of the banks in Nepal, your receiver will receive the fund in the account
within few minutes of your payment in Australia. For remaining few banks and finance, it
might take up to 24 hours for money to be credited in Nepal. Contact us for more up to date
information on transfer time.
You can transfer your money through bank transfer.
In order to cancel a transaction that you have made, please contact Xpress Sewa as soon as possible. However, we may not be able to recall it, so we recommend you to contact Xpress Sewa as soon as possible. We cannot recall a payment if it has already been paid in Nepal.
When a transaction is cancelled, it might take upto 7 working days to be credited back to you. However, it may vary depending on your bank.
Please ensure that it is a high-quality photo or scan of a valid government issued ID that shows:
The full name and date of birth must match the details on Xpress Sewa account.
Documents that we can accept include:
We are required to verify our customers as we are money-wise regulated company. Your information and documents are safe on our secure servers. We only use this to verify your ID.
If we've asked you to send us some documents, you can send us to our email.
You can upload your documents as below:
We want to answer all of your queries. Get in touch and we'll get back to you as soon as we can. Email us
Have a technical questions, can't find the answer in the FAQ? Feel free to contact us anytime. Contact Us